Lead Times and Shipping Info

Lead Times - when will I get my order?

in stock backsplashes and tiles
tile murals on sale
In stock tile accents and backsplashes:  Tile murals,  medallions and accents on the in stock  and clearance page  ship within 3 business days.

decorative metal tile accents
metal tile border trim
 Metal Tile Accents and Borders: Most of our metal accents and metal borders are made to order. All metal tile accents (not on the above in stock or clearance pages) take approx 3 weeks to make (4 weeks if its a large order). You can expedite your order to ship in two weeks for an additional 15%
The exception to this is our
solid metal tiles of  crabs and lobsters which ship out in 3 days

There is a minimum order of $100.00 for any metal items. There is a 20% surcharge for high polish finishes. This is not reflected in the online shopping, but will be added to you order

marble accent tiles
Porcelain Accent Tiles  If in stock, accents ship out from our studio in about 3 days. Accent  tiles take about 2 weeks to make.

metal and mosaic tile medallions
Mosaic Tile and Metal Medallions:   We stock a few medallions, these are on the  in stock backsplashes page.  if not on the in stock page, lead time is approx 4 to 5 weeks . Orders can be expedited to two weeks for an additional 15% of your order. 
Note: California shipments will be charged 3.7% sales tax on medallions. This will not show up in the online ordering system.
 You will get a second email confirmation with the tax added

tile murals backsplashes pg 1
Tile Murals:  We stock some of  tile murals, these are on the  in stock backsplashes page.  If not on the in stock page, lead time is approx 4 weeks . Orders can be expedited to two weeks for an additional $100.00. 

original art paintings 
 Original paintings usually ship within 5 business days.

canvas art prints
 Canvas Art Prints usually ship within 10 business days.

lead times are how long in transit once the item leaves our studio

Shipping info

Shipments with the Contiguous USA are shipped FREE for all items on this web site

Shipments to Canada: Free shipping via UPS Ground to Canada on all Linda Paul paintings, canvas prints  tile murals and accents.

Please contact us if you wish to purchase a mosaic tile medallion for shipping to Canada, Shipping is extra for medallions and metal accents to shipped to canada. You are responsible for any Canadian taxes, duties and brokerage fees. We mark shipments "handmade in the USA", canadian order of medallions or accents can not be returned

Shipping to UK and International Orders: We ship worldwide!

 We ship our glass and porcelain splashbacks to the UK via USPS priority mail or UPS if you prefer. An average sized tile mural splashback , for example a  24" x 20",  is approx. $125.00 for shipping. You are responsible for any duties or taxes imposed by your country.

 All  items on our website that are to be shipped outside of Continental United States or Canada will be charged the cost of shipping separately, Please contact us with the items you wish to purchase along with your shipping address and phone number so that we can give you a quote for shipping. If you order online, you will receive a separate email with a shipping quote for your authorization. Your order will not be processed until you respond to the second email and authorize the shipping.  You are responsible for any duties or taxes that your country imposes. There are no returns on International orders

We ship very small packages via USPS Priority Mail with Delivery Confirmation.
We ship all other larger packages  UPS Ground unless other arrangements are made

Damage During Shipping: If an item arrives damaged we will immediately replace that item for you free of charge.  We pack our art and tiles very well and in thousands of shipments have only had a few items damaged during shipping.

Expedited Shipping : if you wish your order to be shipped second day air or overnight, please contact us and we will quote that charge for you

Here are a couple of comments from our customers around the world: read more

My mural has just arrived and it is AMAZING!!!!!!!!!  I cannot thank you enough for everything you did. The package arrived in time and safely. I will send you photos as soon as I install it to my kitchen. Again thank you for everything, Chrisa (the happiest person on earth today)  Athens, Greece 

"We would like to thank you for the fabulous art work, which has finished off our new kitchen in style. Everyone who has seen the mural thinks it is indeed like looking through a window on Tuscany. We would probably run out of superlatives, but the mural is rich, sumptuous, a feast for the eyes - and we find something interesting to focus on each time we step into the kitchen.  Your service from ordering, through packing to delivery was exemplary.  We would absolutely recommend your work to anyone considering it. Pauline and Mel Owen, Newcastle upon Tyne, England  

Please contact us with any questions you have! 
Toll free 1-800-936-9958   
 from USA, Canada, the Caribbean, Alaska or Hawaii
email:   linda@lindapaul.com

Linda Paul Studio
2770 Dagny Way, Suite 112
Lafayette, Colorado USA  80026

alternative phone # 303-604-9958
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